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Terms & Conditions

Yorkshire Craft Beers web site, hereby known as the 'Service' is accessible worldwide to anyone with internet access and is in the business of alcoholic drink sales. Access to and use of the 'Service' is subject to the Terms and Conditions of this user agreement and copyright notice and all applicable laws and regulations, including laws and regulations governing copyright and trademark. By accessing the 'Service', you accept, without limitation or qualification, all of the Terms and Conditions in this user agreement. Yorkshire Craft Beers can change these Terms and Conditions at any time. The changes will appear on this screen. By using the 'Service', you agree in advance to accept any changes.

The materials used and displayed on the 'Service', including but not limited to text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, are the property of Yorkshire Craft Beers or its affiliates or licensors and are protected by copyright, trademark and other laws. Any such content may be displayed solely for your personal, non-commercial use. You agree not to modify, reproduce, re-transmit, distribute, disseminate, sell, publish, broadcast or circulate any such material without the written permission of Yorkshire Craft Beers or the appropriate affiliate. All product images shown on the 'Service' are not to scale and the products you receive may vary slightly in appearance.

The 'Service' contains information, facts and opinions from various individuals and organisations. The 'Service' is provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are imposed by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. Neither Yorkshire Craft Beers nor its affiliates endorse or are responsible for the accuracy or reliability of any opinion, advice or statement on the 'Service' or the sites.

Your use of the 'Service' is at your own risk. Neither Yorkshire Craft Beers, affiliates, agents, representatives or licensors shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the 'Service' and the information available on the 'Service' or arising out of any action taken in response to or as a result of any information available on the 'Service'. You hereby waive any and all claims against Yorkshire Craft Beers, and its subsidiaries, divisions, affiliates, agents, representatives and licensors arising out of your use of the 'Service' and the information available thereon.

Yorkshire Craft Beers and its affiliates do not review or monitor any web sites linked to the 'Service' and are not responsible for the content of any such linked web sites. Your use of such web sites is at your own risk. You acknowledge that the use of any advice, opinion, recommendation, statement or other information displayed, link to, or distributed through the 'Service' is at your own risk. Prior to purchasing any item described on the 'Service', you are advised to verify pricing, product quality and other information necessary to make an informed purchase. Yorkshire Craft Beers shall not be responsible for any liability arising from your purchases of third party products or services based upon the information provided on the 'Service'.

All information displayed on the 'Service' form part of the Yorkshire Craft Beers Terms and Conditions.

Yorkshire Craft Beers ('We') at Queens Mill, Aire Street, Castleford, WF10 1JL offer alcoholic beverages for sale to consumers through this website. All orders placed through this website will be subject to the terms and conditions set out on this website. By placing an order you are deemed to have accepted these terms and conditions. Please read them before placing your order and if you don't agree to these terms and conditions then you must stop using the website immediately.

CUSTOMERS

It is illegal for anyone under the age of 18 years old to purchase alcoholic beverages in the UK. You may be required to supply proof of age on request and we shall not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. You must be over 18 years of age and capable of entering into a contract and by placing an order you confirm this.

PRODUCTS

We acknowledge the requirement to supply the goods in accordance with the order placed. We reserve the right to alter, without notice, prices of products and conditions of sale before you place an order. Prices displayed are for a single item unless otherwise stated. Product colours may vary from the images displayed on this website. We reserve the right to withdraw any item from sale without notice. Whilst every effort is made to ensure product stock levels are correct it may happen that we are unable to fulfil an order, if this happens we will contact the customer to discuss options.

ALLERGENS

All beers sold contain Gluten unless stated. Some beers contain lactose and nuts. While every effort is made to display the correct dietary allergens on this website it is the responsibility of the customer to ensure any products purchased are suitable for consumption. Please contact us if you need more information.

PAYMENT

Full payment must be made prior to the dispatch/collection of your order by Paypal account or credit/debit card. We cannot accept liability for any losses or costs incurred or sustained by customers who transmit Paypal or credit/debit card information. We only accept Pounds Sterling GBP (£). Prices displayed are inclusive of VAT at the current UK rate. By placing an order you are confirming that the Paypal account or credit/debit card being used belongs to you.

CANCELLATION

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the courier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement. If you cancel this contract we will issue a full refund, including the cost of delivery, using the same means of payment as you used for the initial transaction. We may make a deduction from the refund for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will issue the refund the without undue delay, and not later than:

a) 14 days after the day we receive back from you any goods supplied, or
b) (if earlier) 14 days after you provide evidence that you have returned the goods, or
c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

GOVERNING LAW

These terms shall be governed by and construed in accordance with English Law and all parties shall submit to the exclusive jurisdiction of the English Courts.

LIMITATION OF LIABILITY

We shall not be liable to pay any compensation to you, other than any refund as provided above. In particular, but without limitation, we shall not be liable to you for loss of profit, damage to goodwill, any indirect or consequential loss or damage arising out of any damage, defect, negligence or other failing on our part unless:

a) you have expressly made us aware in writing of the nature and extent of the loss or damage which may suffer in such situation and
b) we have expressly confirmed in writing that we accept liability for such matters.

Nothing in these terms shall limit any rights you may have as a customer which are not capable of being lawfully excluded or limited, nor shall it exclude or restrict our liability to you for any death or personal injury resulting from our negligence.

INDEMNITY

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or personal information.

OUR RIGHTS

We reserve the right to:

a) modify or withdraw, temporarily or permanently, this website (or part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to the website; and/or
b) change these terms and conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed.

REFUSAL OF TRANSACTION

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

The Loyalty Card will receive a single stamp for every single transaction of £30 or multiples of £30, e.g. spend £60 and receive 2 stamps, spend £90 and receive 3 stamps etc. Online orders that require shipping are not eligible for Loyalty Cards. Transactions made by more than 1 person cannot be combined to receive stamps. The Loyalty Card must be presented at the time of the transaction or collection for Click N Collect orders. If you don't have your Loyalty Card it cannot be stamped at a later time but we will issue a new Loyalty Card with stamps if applicable. The Loyalty Card must have 6 stamps to be redeemed. When the Loyalty Card is redeemed the customer will get £10 off that order and Click N Collect customers who paid online will receive £10 in cash. Only 1 Loyalty Card can be redeemed on a single transaction. The customer cannot redeem the Loyalty Card on the transaction or the day that received the 6th stamp. The Loyalty Card has no cash value and no change will be given. When a customer redeems a Loyalty Card they only get stamps on their new Loyalty Card for that transaction if the order value is a minimum of £10 above multiples of £30 i.e. £40 for 1 stamp, £70 for 2 stamps, £100 for 3 stamps etc. Lost Loyalty Cards with stamps cannot be replaced with the stamps previously accumulated. Yorkshire Craft Beers reserve the right to make changes or cancel the Loyalty Card scheme at any time.

Once purchased, ticket payments cannot be refunded under any circumstances unless the event is cancelled or moved to another date.

It is the customer's responsibility to check whether the event is going ahead on the scheduled date, time and venue.

Refunds for cancelled or postponed events are not automatically processed. You must contact Yorkshire Craft Beers within 30 days of the scheduled event date. You must email your order information to request your refund. If the customer does not request a refund for an event that has been cancelled or moved to another date, their tickets are valid for the same event that is re-scheduled.

In the event of an event being cancelled or postponed, Yorkshire Craft Beers cannot be held responsible for any costs incurred by the customer for travel, accommodation, or any other related service.

Customers are aware that amenities advertised by Yorkshire Craft Beers are not guaranteed and are not grounds for a refund, although every effort is made to ensure the event is as advertised.

The right to admission to an event is reserved by Yorkshire Craft Beers and event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion, and may from time to time carry out security searches.

Yorkshire Craft Beers advise customers that no refunds will be offered to those who are refused entry or ejected from a venue on account of late arrival, being (or appearing to be) under age as specified by the event organizer, declining to be searched, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorized audio, video or photographic recordings.

We cannot guarantee that the food and/or drink served at our events are free from foodstuffs that can cause allergic reactions in persons who suffer from food allergies.

Please ensure that you read all the information that applies to the event you are booking, and carry proof of age when attending the event if appropriate.

Gift Vouchers are only redeemable at our shop in Castleford and can only be used in exchange for products and have no cash value. Vouchers are valid for 6 months from the date of purchase. Vouchers cannot be used to make purchases on our website, vouchers bought for this purpose must be returned to us before we issue a refund which will be minus £1.95 paid for P&P and Paypal fees we incurred.

When you subscribe a payment is taken immediately, then subsequent payments are taken automatically each month on the same date you originally subscribed, unless you cancel your subscription. Your first beer box will be dispatched on the first working day of the month after you subscribed, then every month unless you cancel your subscription. The delivery address you supply must be correct, we accept no responsibilty for delivering to the wrong address and we will not suffer any financial loss. The person accepting the parcel must be over 18 years of age. There is no contract so you can cancel your subscription at any time without incurring any penalties or fees. It can take up to 24 hours to process your cancellation so you must unsubscribe at least 24 hours before your next payment is due.

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Yorkshire Craft Beers
Queens Mill
Aire Street
Castleford
West Yorkshire
WF10 1JL
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Monday 10am - 4pm
Tuesday 10am - 4pm
Wednesday 10am - 4pm
Thursday 10am - 7pm
Friday 10am - 7pm
Saturday 10am - 4pm
Sunday 12pm - 4pm
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07894 913868

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