FREE UK SHIPPING OVER £70

FAQ

Are you open during the Covid lockdown?
Yes, please scroll down for our opening hours. You can view our Covid safety measures here.

When will my Zoom Gin Tasting pack be available?
It will be ready for collection or dispatched from Monday 22nd March in time for Friday 26th March.

Can I specify a time for my delivery?
No, we have no control over what time parcels are delivered. If you're not in a card will be posted by APC (our courier) with instructions.

Do you have other beers that are not on your website?
No, all our products are displayed on this website.

Can I place my order and pay over the phone?
Sorry, this is not possible because we need a record of you confirming you are over 18 years old as you are buying alcohol.

Can I include a gift message with my order?
Yes, you can add your gift message during Checkout and we will print it out and put it in your order.

Do I need a Paypal account to order online?
No, you can use any credit/debit card by clicking the grey button on the Paypal website which says "Pay by Debit or Credit Card" or "Checkout out as guest".

Why can't I match the security letters when Registering or during Checkout?
To view different letters that are easier to read just click/tap the letter image.

Why didn't I receive an order/payment confirmation email?
Either you made a mistake when you typed your email address or it has gone into your junk/spam folder.

Will you ship products outside the UK?
No, we only ship to mainland UK addresses.

Can Gift Vouchers be used to buy products on your website?
No, they can only be redeemed in our shop as per the Gift Voucher Terms.

I did a Click N Collect order but I can't pick it up on the day I selected?
Don't worry, you can pick up your order on any day after the day you selected.

Yorkshire Craft Beers
Queens Mill
Aire Street
Castleford
West Yorkshire
WF10 1JL

Mon 10am - 4pm
Tue 10am - 4pm
Wed 10am - 4pm
Thu 10am - 7pm
Fri 10am - 7pm
Sat 10am - 4pm
Sun 12pm - 4pm
07894 913868


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